Frequently Asked Questions
Everything you need to know about your Adrianna Papell experience.
How do I determine the right size for my dress?
We recommend referring to our comprehensive Size Guide available on each product page. Our gowns are generally designed with a true-to-size fit, but we suggest measuring your bust, waist, and hips to ensure the most flattering silhouette.
What is your return policy for evening wear?
We offer a 30-day return window for all unworn, unwashed items with original tags and security ribbons attached. Please note that items marked as Final Sale are not eligible for return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout, including 2-day and overnight delivery for those urgent special occasions.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and weight of the package.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. You may return the item following our return policy once it arrives.
Are your dresses available for wholesale or bridal boutiques?
Adrianna Papell partners with select retailers globally. If you are interested in becoming an authorized retailer, please contact our wholesale department through the link in our website footer.